Do I have to fill the entire column with biomass?

No, you can extract a partially filled column. To avoid CO2 loss you may fill the rest of the column with an inert material such as aquarium glass. So, small batch processing is achievable with all of our extractors.

Do I have to run at only supercritical pressure/temperature?

No, you may run our extractors at subcritical depending upon the finish of crude you wish to achieve. Those parameters can be set into the menu for repeat use.

What happens if my machine breaks down?

We have a Technical Support team available 24/7. They can be reached at support@extraktlab.com. If your issue is covered under warranty or extended warranty there will be no charge to dispatch a member of our Technical Support team.

Can I purchase a maintenance package for my extractor?

Yes, we can add a maintenance package to fit your needs. Maintenance is on-site at your location at predetermined intervals.

I hired some new employees. How do I get additional training?

We can offer training packages to come to your location for hands-on training or you can come to our headquarters in Osceola, Wisconsin for training.

Can I have a facility tour for reference?

By appointment, you are welcome to visit our facility in Osceola, Wisconsin. Once your license is approved by your governing body, we can set up a demo for you to tour with a member of our sales team.

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